BetterMe: Health Coaching | App Report, Store and Ranking Data

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BetterMe: Health Coaching

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Category

Health & Fitness

Store

App Store

Last Updated

2023, Aug 12

Publisher

BetterMe Limited

Visibility Score

Category Ranking History

BetterMe: Health Coaching Category Rankings

Review Breakdown

Ad Intelligence on 4 Networks

Network	Facebook
Media Type	Video
First Seen	22 days ago
Last Seen	4 days ago
Creative Count	226

ASO Keywords

Keyword	Rank
shredded abs	1
me	2
tight butt	3
better me	4
abs system	5

Screenshots

Description

Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. FIVE REASONS TO INSTALL BetterMe: 1. Customized wholesome approach to weight loss and weight gain We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health 2. Workouts for any level Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time 3. Varied disciplines from cardio to yoga Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day. 4. Easy-to-follow meal plans Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more 5. Support by certified coaches in chat Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help. App provides you with: - Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster - All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes - Calorie Tracker: know exactly how much you consume a day and monitor your macros all with an intuitive design - New community with daily articles, tips, tricks, and answers to all the FAQs - Personal coach feature so you are always professionally guided and supported through your weight loss journey - Water tracker and step counter to make sure that you're reaching your daily goals - Yoga, running and walking workouts for everyone! BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone! There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast! Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more. Want to eat healthy, but following recipes is not always convenient? Worry not! Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately! BetterMe app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs. We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc.). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date.You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Payment will be charged to your iTunes Account at purchase confirmation. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use - https://betterme.world/terms Privacy Policy - https://betterme.world/privacy-policy Subscription Terms - https://betterme.world/subscription-terms

Reviews

So much more than I thought I was getting!

Jaie on 2023-08-12

First, let me say that the “get your head in the game” readings and quizzes are really useful. I think they’ve been reading my mind when it comes to “excuses” for not working out. Looking forward to more. I’ve been very pleasantly surprised by all the content, and the support has been amazing. I expected a one-style-of-workout deal, but there’s a wide variety of workouts, from HIIT to dancing in high heels. All of the moves are well-explained and a workout is usually enough to feel energized that I’ve done something, but not so tough it leaves me in a puddle on the floor. There are a few tweaks that need to made, but BetterMe seems to be working on scaling up pretty quickly. Another thing that makes BetterMe so useful is being able to download the workouts in advance. I’m in a very rural area, and my home internet isn’t always up to streaming, but that same slow connection will let me download the workout and then play it. Not being able to download in advance is actually why I dropped every other fitness app I tried. I’ve tried a lot. Some of them said you could download the workout, but even with a good connection the download would take an hour or so. These downloads are usually less than 15 minutes on my bad connection (as long as I have any connection at all). A solid five stars for this one!

Frustrated

Ssssssaaaaaaaammmmmmmmmmmmmm on 2023-08-12

Throughly frustrated with this app & it’s “support” . I stopped using the app for a week probably closer to two months ago now at this point. The app had updated and logged me out. When I attempted to sign in with the information I know I used to create and account and HAD ALSO PAID $30 TO USE THE APP, it said my information was not linked to that email. So I decided, hey, maybe I used to wrong email the first time I attempted my password reset. So I’ve tried resetting my password with various emails to no avail. They all say that the emails are not connected to any account. So I reached out to support. I only submitted one help request due to the fact that they say submitting more than one help request can delay how quickly they get back to you. It’s been about a month now and still no word from support. I am so aggravated at the fact that I paid money for this app and now no information I provide can get me signed in! I’ll submit another help request soon. If I can hear back from support, I’d still like to use the app. I enjoyed it for the most part, and once again… I paid $30 for it.. I’d like to get my moneys worth out of the app. Here is my code 5680450 Thank you for responding BetterMe.

Frustrated

Ssssssaaaaaaaammmmmmmmmmmmmm on 2023-08-12

Will not use again

Uscsoutherngirl on 2023-08-12

I have tried many apps and weight loss things and this one is by far the worst…and to me mainly because I contacted customer service using the “Help” feature from the app over a month ago and I have yet to hear from anyone. I also sent another message a week later….nothing. In my opinion, if you are going to have a service that you charge for AND make getting a refund difficult, you MUST have great customer service and as far as I’m concerned it doesn’t exist here. I enjoyed the meals for the first 2-3 weeks, great variety and tasty however, after that I the meals started having all kinds of different ingredients and weird things like squid. I’m a single person and I don’t want to go grocery shopping daily OR be throwing away food because I’m buying 50 different things. I think the small portions and cooking for certain numbers of people need to be considered when making a meal plan. The ONLY reason I will use this app to heal with meals until October is because I’ve paid for it and it’s very difficult to get my money back IF the customer service even responds. I’m already researching my next avenue.

Don’t use!!!

LoraLeeArtist on 2023-08-12

After trying the trial out for a few weeks I actually enjoyed the exercises offered. The meal plans were stupid. Nothing else was useful to me. Any additional workouts were pay only to access. I didn’t use it for the past few weeks due to crazy work schedule and yesterday I was hit with a $50 charge for subscription fee. No warning at all my trial was ending. A simple email received after they already took my money was ridiculous. And heaven forbid you actually want customer service to give a crap. They have been fighting to keep my money even though it was only hours after they took it that I tried to cancel the service. They offered to give me six months free then offered me half my money back! I want all my money back and I don’t want their service if this is how they treat people! Go read comments on their social media! I wish I had read it before I tried their app. Sleazy business practices! I’m going to keep raising awareness about this issue until they give my money back! Shame on you guys for doing this to people! We’re all trying to better our health and your just stressing us out!

Terrible translations from the beginning

ivo kirilov on 2023-08-12

My 1st Pilates workout with Better Health and I am pretty disappointed. After going through a whole survey so the workouts are “designed” to fit your level of mobility, I was really quite disappointed. I have a double hip replacement but I’ve done all kinds of workouts before and since the surgery. The skill level that I picked was easy, beginner, low impact, etc. The moves themselves were not the problem at all, nor was the pace per se. The problem is the transitions from standing to floor. How can you transition randomly from a standing move, to a lying position move? For one it doesn’t prompt you that the next move is sitting/standing. Second, even the position of the mat is different between moves. This does not make sense at all. Not just for myself, who needs extra time to transition from standing/sitting, but I can see this being a major flaw for many “beginners” that can’t just hop up and back down every 30 seconds, and most certainly not be able to complete the workout in 15 mins with the pauses and adjustments that you need to make to perform the simple move!

Non existent customer service

JLW102018 on 2023-08-12

This is , yet, another review I am going to give this app. The developer keeps leaving me messages in here to write them with my email reference number and I have done so several times and still no response. I paid for a year membership. It will not let me log in and I do not have access to anything. When I ask to reset my password it sends me an email saying that my email isn’t recognized which is concerning since I have PAID for the app and extra features and have the receipts to prove it. I have been trying to get a hold of someone for over 3 months now. And honestly , at this point, I just want a refund. I paid for a service that I am not receiving nor ever received. I went ahead and canceled my subscription so it doesn’t renew automatically for next year. But I want a refund for the subscription I paid for seeing that it never let me use it. Edit: here are two of the 4 reference IDs I have trying to get a response. ID 5708322 ID 5483807 The first one is from June. It is August.

Not very helpful

Simplyfemme1369 on 2023-08-12

OK so the customer service number one is nonexistent they sent you emails that they received your email however, it’s automated. There is a coach that chat with you but their automated. There’s no connection with anyone there. I’ve asked for a refund however they have been nonresponsive I did follow through with everything I needed to do within the program. Because I truly truly believed in the app. However, fasting requires a little bit more information. I should’ve done my research, so yes, that is my fault. However, now they are not standing up to their promise of refunding you if things did not work. I hate leaving negative reviews because in reality you don’t know who’s telling the truth or not. But I have the proof and I have receipts. I will post this on social media. With the receipts, the emails and the interaction that I’ve had with the coach. And allow everyone to be the judge. I have not received a response yet. Very sad and disappoint

No way to retrieve password

bostonbostian on 2023-08-12

I emailed on July 10, 2023 and no response. It’s now August 1, 2023. I write down all my passwords but have no record. They are charging me for a subscription, but their system says it has no record of my email address. I’ve inputted several email addresses—even old ones I don’t use anymore. No record. So basically they are charging me (I do remember signing up) but there’s no way to use the subscription and they are non-responsive. Their auto-email even says pls be patient and don’t start another email thread (apparently this is happening) or else (they threaten) it might take even longer. I’m so annoyed. Clearly I’ve canceled any auto-renew but I’d love to get my money back out be pro-rated for the time left. Update: I received an email with instructions that helped. I received that email over three weeks after sending my request for help, but they did extend my subscription as a courtesy.

SCAM-No way to cancel and charging randomly

Kee719 on 2023-08-12

I purchased the 20.99 app for 12 week for a trial on 8/6/23. Then sends me download and after I get the app it keeps asking me to sign up for one on one I decline several times. I get a email saying they charge my card 39.99. I immediately check my bank and I was charged both 20.99 as well as 39.99. I immediately emailed cancel I did not authorize. I send a chat and get auto responses. So far no one is reaching out. The biggest issue in the app under subscription it has no way to cancel because it’s not showing I have a subscription. I email them that no response. They charge my card and won’t let me cancel and Will NOT respond to my several requests. Again there is NO WAY to cancel this subscription I don’t want!!!!!

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